FREQUENTLY ASKED QUESTIONS

  • NUTRITIONAL INFO
  • SERVICE
  • FRUIT JELLY
  • JELLO SHOT

Low calorie

Our Minicrush fruit jellies are the perfect snack for those looking for a low calorie treat. Made with real natural flavours, our jellies are a delicious and healthy way to satisfy your sweet tooth.

Lower net carbs than total carbs

While we don't innovate for any particular diet, we know that for some of our friends, 'net carbs' are important. We keep net carbs as low as possible, while steadfastly using quality ingredients and sugar-free alcohols (they are often used to reduce net carbs - but that's a trade off our bodies won't thank us for). the net carb count in Minicrush is significantly lower than the total carb count on the label. To calculate net carbs, you need to subtract the fibre and oligosaccharides from the total carbs. Hordenose does not react with the digestive enzymes in our stomachs and is not converted to simple sugars as it passes through the body. All the information you need to calculate this will be provided for you on the sachet.

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Radically reduced sugar

We pride ourselves on having 92% less sugar than traditional sweets. Our promise to you is that MiniCrush contain no added sugars, sugar alcohols or artificial sweeteners! Our promise to you is that MiniCrush do not contain any added sugar.

There is no way we can tamper with portion sizes!

We promise no games, no guilt, and no intellectual calculations. What's important to you is also important to us, which means the portion size is on the packet and that's it.

  • How do you control quality and ensure food safety?

    We have a professional quality control team, who are responsible for inspection records of raw materials, production processes, semi-finished products, and finished products. As soon as a problem is found in each process, it will be rectified immediately. In terms of certification, our factory has ISO22000 and HACCP certification and has obtained the FDA certificate. At the same time, our factory passed the audits of Disney and Costco. Our products pass the California Prop 65 test.
  • Can I choose different items for one container?

    We try to get you 5 items in a container, too many items will greatly reduce the efficiency of production, each individual item needs to change production molds during production. Constant mold changes will greatly waste production time and your order will have a long lead time, which is not what we want to see. We want to keep the turnaround time of your order to the shortest possible time. We work with Costco or other large channel customers with only 1-2 items and very fast turnaround times.
  • If quality problems occur, how do you resolve them?

    When a quality problem occurs, first we need the customer to provide pictures of the product where the quality problem occurred. We will take the initiative to call the quality and production departments to find the cause and give a clear plan to eliminate such problems. We will give 100% compensation for the loss caused by our quality problems to our customers.
  • Can we be the exclusive distributor of your company?

    Of course. We are honored by your confidence and affirmation of our products. We can establish a stable partnership first, and if our products are popular and sell well in your market, we are willing to protect the market for you and let you become our exclusive agent.
  • How long is the delivery period?

    Our lead time for new customers is generally around 25-30 days. If a customer needs a custom layout, such as bags and shrinks films that require a new layout, the lead time is 35-40 days. Because the new layout is done by the raw material factory, this takes extra time.
  • Can I ask for some free samples? How long will it take to receive them? How much will shipping cost?

    We can provide you with free samples. You can probably receive it within 7-10 days after sending it. Shipping costs are usually in the range of a few tens of dollars to about $150, with some countries being slightly more expensive, depending on the courier's offer. If we are able to work together, the shipping cost charged to you will be refunded in your first order.
  • Can you do our brand (OEM)?

    Yes, you can. We have a team of professional designers who can customize the design manuscript specifically for you based on your concept and requirements. Cover film, bags, stickers and cartons are included. However, if OEM, there will be an opening plate fee and inventory cost involved. The opening plate fee is $600, which we will return after placing 8 containers, and the inventory deposit is $600, which will be returned after placing 5 containers.
  • What are your payment terms?

    30% down payment before production, 70% balance before shipment.
  • What kind of payment methods are acceptable to you?

    Wire transfer, Western Union, PayPal, etc. We accept any convenient and prompt payment method.
  • Do you have testing and auditing services?

    Yes, we can assist in obtaining specified test reports for products and audit reports for specified factories.
  • What transportation services can you provide?

    We can provide services for booking, cargo consolidation, customs clearance, preparation of shipping documents and delivery of bulk cargo at the port of shipment.
  • How many types of packaging do you have?

    We currently have three types of packaging, including PE bags, mesh bags, jars etc.
  • How long is the shelf life?

    The shelf life of our jelly is 24 months.
  • What type of gelatin does Minicrush use?

    100% Halal and Gulten-Free.We do not use gelatin or any other animal ingredients. Only Carrageenan, a natural ingredient deriving from Seaweed will be used. It's extracted from red algae and can preserve well in normal temperature.
  • Are Mincrush products suitable for vegetarians?

    All of our fruit jelly are suitable for vegetarians.
  • How to store fruit jelly?

    Store in a cool and dry place, away from direct sunlight.
  • Does Minicrush contain any allergens?

    If an allergen is present in our products, we declare it in the list of ingredients. Carefully look at your product’s package, it will provide all the necessary information to see if your product poses a risk for someone suffering from allergies. We also list all the ingredients that the product may contain or may have been in contact with by using the words “may contain”.
  • Are these Jello Shots?

    Yes and no. Many people use the term “Jello Shot” to describe a product like ours. However, JELL-O is technically a brand name. That said, we refer to ours as “gelatin shots”
  • Can I use the jar as a cooler?

    You betcha. Just add some ice and you’re shots are ready for the party. Pro Tip: use crushed ice for an extra frosty celebration.
  • Is the packaging recyclable?

    All of our shot cups and multipack jars are made of high-quality food-grade recyclable plastic. Please do your part and make sure they find the recycle bin after the celebration.
  • Are gelatin Shots vegetarian?

    Yes, all of our products are made with plant-based ingredients. We’ve spent years creating the perfect balance between exceptional quality and flavor. Unlike other gelatin shot brands, we’re not really into including animal scraps in our products.
  • Should I keep them in the fridge or freezer?

    Actually, because we make our shots with plant-based ingredients, you can store them at room temperature. We do recommend consuming Jello SHOTS chilled or frozen though, so toss them in the fridge or freezer for a bit before the party.
  • How much alcohol is in each shot?

    Vodka-Based JELLO SHOTS are 13% ABV or 26 Proof. Our MINIS are 8% ABV or 16 Proof. Cinnamon Whiskey Shots are 15% ABV or 30 Proof. All of our shots are 100% awesome.